Tagged: white blinking
April 29, 2018 at 8:37 pm #1275May 1, 2018 at 6:21 pm #1358StephenKeymaster
Hello Frollins3, in your case, you should be able to update the timer simply by going into your app and locating the timer (settings > devices > this timer) and select “Update Firmware”.Spread the love!May 1, 2018 at 10:59 pm #1364
I cant update the firmware as once the first download went into error the timer cant be discovered via wifi or blue tooth on the application. When you try to add it via the application it doesn’t find it. The timer is stuck blinking white like it is still trying to update which is preventing it from being discovered on wifi or blue tooth. Pulling batteries out or pushing the power button several times will not reset it.
Very frustrating as everything else works (Hub, other hose timer and 6 station )Spread the love!May 2, 2018 at 9:49 pm #1385emandia56Participant
I’m having the same problem. I purchased two timers yesterday and 1 of them is up and running the other is stuck blinking white lights. I can’t get it to pairing mode no matter what I’ve tried as the previous user stated. What can I do to put this device?Spread the love!May 4, 2018 at 1:00 pm #1408
i had to return it qnd get a new one. The update failed three times before it finally completed. These things are “buggy” for sure and support isnt much assistanceSpread the love!May 5, 2018 at 5:46 pm #1434ShaneFParticipant
I seem to be having the same issue with one of my new faucet timers. Seems to be stuck in update mode? Flashing white light every 2 sec no matter what I do. Is there anything I can do about this?Spread the love!May 9, 2018 at 4:17 pm #1565StephenKeymaster
If you’re having an issue with the timers not updating, you should be able to go back into the app in settings > devices > your timer > and update. If you still cannot get it to update, please contact us at [email protected].Spread the love!May 9, 2018 at 7:47 pm #1600
You obviously didn’t read my original post as the unit could not be detected after the first failure to update as I tried to reload the entire thing since it was frozen. Also, to get a response from support 10+ days after logging the issue with this type of suggestion is not impressive. Take a look as other people are having the same issue.Spread the love!May 10, 2018 at 8:44 pm #1670
If you are still unable to update your firmware please give me the mac address for that timer, and I can update it from our system.Spread the love!June 3, 2018 at 12:36 am #2523
@ryan I need mine reset as well…can’t connect and can’t reset…only blinking white lightSpread the love!June 4, 2018 at 7:42 pm #2571
Have you tried pushing the button five times in a row? What about removing, and replacing the batteries?Spread the love!June 6, 2018 at 10:47 pm #2783
Yes I tried that. I’ve also tried removing the batteries. When I push 5 times nothing happens the light keeps blinking. When I push and hold nothing happens…it doesn’t even turn off or on. When I remove the batteries the lights stop (of course) but when I put them back, the lights come right back on…Please help me with this my plants are dieing!Spread the love!June 7, 2018 at 4:40 pm #2809
please provide me with your mac address so I can take look at your timer.Spread the love!June 7, 2018 at 5:21 pm #2814
Mac Addres is 44:67:10:59:4DSpread the love!June 7, 2018 at 5:39 pm #2819
@drefasho, I’ve updated the firmware for your hub, but you’ll need to update the firmware on your timer. By going into your app and locating the timer (settings > devices > this timer) and select “Update Firmware”. If you can’t get it to connect after resetting it try deauthorizing the device and re-pairing it.Spread the love!
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