Tagged: Update firmware
August 23, 2018 at 6:36 pm #66243drewp63Participant
My wt24-001 has not been upgraded. Can you push an upgrade?
MAC address 44:67:45:40:06:fdSpread the love!August 24, 2018 at 4:29 pm #71673
Your timer has been updated.
Thank you!Spread the love!August 30, 2018 at 3:22 pm #71733ThanhParticipant
Can I please get my timer’s firmware updated also? I’m currently on version DEBUG-0013.
My MAC address is 44:67:55:40:AA:00
Thank You in advance!Spread the love!August 30, 2018 at 4:03 pm #71735
Your timer has been updated.
Thank you!Spread the love!September 4, 2018 at 9:37 pm #71756reynazfamParticipant
Can I also please get my timer’s firmware upgraded?
MAC Address: 44:67:55:40:80:69
Firmware Version: DEBUG-0013
Hardware Version: WT24-0001
Thank you!Spread the love!September 4, 2018 at 10:07 pm #71761PaulC91316Participant
Is this the latest firmware? If not, can you please upgrade it?
MAC Address: 44:67:55:03:60:1b
Firmware Version: 0023
Hardware Version: WT25G2-0001
Wi-Fi Version: 0Spread the love!September 7, 2018 at 11:16 pm #71791
Your timer has been updated!
Thank you!Spread the love!September 16, 2018 at 1:24 pm #71850sailwhitestarParticipant
I lost my wifi connection on one of my times (I have 2 of the same model hardware WT24-0001), the one I am having issues with has firmware version DEBUG0013 the one that works has firmware version 0017. Is there any way to update the firmware via Bluetooth?
Why is here DEBUG firmware on the unit? Did it come from the factory that way or was it a failed update? Can you tell me when the last update was pushed to this unit, I was working fine for weeks then it just started to have issues.
The info for the one that is not connecting to wifi is:
Last connected 9-8-18
MAC address: 44:67:55:40:41:46
Hardware: WT24-0001Spread the love!September 20, 2018 at 5:50 pm #71904
That timer is still offline, the DEBUG in the firmware was just an oversight when it was sent to the assembly line.
Have you tried power cycling the timer? Until it connects we can’t update it and usually power cycling does get it back online, you shouldn’t have to do any reconfiguration unless you’ve changed your WiFi SSID or password.
If power cycling doesn’t get it back online then we’ll have to create a support ticket for you and possibly replace it.
Please try this and let us know how it goes.
Thanks!Spread the love!September 21, 2018 at 3:15 am #71922mkroll19Participant
What is the current firmware version? Mine says 0020
Mac: 44:67:55:40:19:29Spread the love!September 21, 2018 at 9:43 pm #71924
20 is the latest firmware for your timer.Spread the love!September 22, 2018 at 11:54 am #71931sailwhitestarParticipant
Thanks for the reply, I am away from that property I will work on it when I get back. Are there any plans to begin able to update the firmware via Bluetooth?Spread the love!September 24, 2018 at 11:01 pm #71942
The reason we don’t use the app to update software is the timer only has a Bluetooth Low Energy chip, it’s not the same as a regular Bluetooth, it’s data transfer size is much smaller than regular BT and trying to update the firmware over BLE would take a very long time, (it can take as many as 10 minutes over WiFi even) and be extremely frustrating to have to keep your phone next to it for as long as it took to get the update to the timer.
Keep us posted once you get it reconnected.
Thanks!Spread the love!October 18, 2018 at 11:46 pm #72050PJMeyerParticipant
Please update my firmware and everything. The timer wont stay connected to wifi or online servers.
MAC Address: 44:67:55:01:52:e9
Firmware Version: 0032
Hardware Version: wt25-0001
Wi-Fi Version: 1.4.0Spread the love!October 21, 2018 at 4:56 pm #73191rgmenkeParticipant
Can I get a firmware update?
ThanksSpread the love!
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