Community Home Community B-Hyve Indoor/Outdoor Timer Weather consistently incorrect

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #4409
    jag
    Participant

    I’m using the B-Hyve Outdoor Timer and using the Smart feature that either controls the timing/duration of water based off of weather, or altering an existing schedule based off of weather (rain and wind holds).

    The system keeps putting me on rain delays despite there being no rain in my area. I originally had a personal weather station (pws) selected, but ended up moving it to one of the standard weather stations near my area. In both cases, rain delays are set and the calendar shows rain on multiple days. Attached are a couple screen shots of what B-Hyve is showing for weather vs what my weather actually is.

    B-Hyve Weather

    Actual Weather

    Anyone else having this issue? How can I get this resolved so my lawn is watered and utilizing actual weather conditions?

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    #4630
    Ryan
    Participant

    Hello jag, you could check/renter your address information, Change the weather station your using, update your Wi-Fi settings, and if you could provide us with your mac address I can take a look for any possible firmware updates.

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    #4672
    loizosko
    Participant

    i have the same exact problem
    i checked and the location is set properly for my timer.
    raindelay and there is no rain forcast for at least 2 days. also there has not been rain for over a week.

    also on another occation it was actually raining and my springlers were running.

    can somebody explain:
    how the system gets weather updates.
    how often it gets weather updates
    do you need to have the phone app open to get updates?
    why it is so inconsistent?

    this product definitely sucks

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    #4780
    Ryan
    Participant

    loizosko, it seems like you need to make adjustments to your rain delay percentage threshold, and to the rain delay depth threshold settings in your weather adjustments page. Thank you. the weather information is received from Aeris. The system updates at least every day at midnight. Could you please provide me with your mac address as well to check for any firmware updates.

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    #77689
    pjmulvaney
    Participant

    I have this exact same issue, despite no rain forecasted, my b hyve system is predicting rain, and then the smart watering kicks in and doesn’t water. Ive selected multiple weather stations in the area, and over set the smart watering thresholds to attempt to accommodate without success.

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    #77767
    Stephen
    Keymaster

    @pjmulvaney we were experiencing some server issues while we made some updates to the server and it caused some issues with Smart Watering reporting. These issues should be resolved now, please let me know if you continue to see issues.

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    #77778
    pjmulvaney
    Participant

    Still have issues. Should have noted originally that I have two timers both linked to one hub and set to the same weather station and they are pulling different weather reports. Which I don’t understand why if they are set to the same weather station.

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    #77791
    Stephen
    Keymaster

    @pjmulvaney the weather stations simply report what actually happened in the area, they do not report forecast. The forecast is coming from Aeris and we are working with them to resolve this issue. We have had multiple reports from multiple different areas stating that the forecast isn’t showing up for the correct zip codes. I will reset the zip codes on your timer and see if this will help resolve anything.

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    #77802
    JensnPS
    Participant

    I have exactly the same issue. I live close to London UK and the weather of the weather station is consistently incorrect. I have tried several stations and I have reset my address.

    With this unfortunately the timer is often on rain delay even though there has not been any rain or it also waters during rain. As a consequence the smart metering is extremely unreliable.

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    #77829
    Stephen
    Keymaster

    @jensnps I will forward your information on to my dev team to see if we can figure out what is going on and if we can improve the weather information your timer is receiving.

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    #77862
    MachineHead
    Participant

    Stephen, I am having the same, or at least a very similar issue. The weather forecast from Aeris is different from what is shown in the app, and the app seems to be getting the forecast for a location that rains much more frequently, causing severe under-watering of my lawn. I didn’t realize until I was out of town as a heat spell came, and my lawn is all but gone.

    Is there any way you can look into my issue to make sure that it is the same as the others, and being looked into?

    MAC 44:67:55:03:2C:50

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    #77899
    MachineHead
    Participant

    Any updates to this incorrect weather forecast situation?

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    #77922
    Stephen
    Keymaster

    @machinehead Are you still having issues with this? I’ve reset your weather information and it should now be reporting properly.

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    #77935
    pjmulvaney
    Participant

    I will check this eve, but agree with the original post that despite no rain set in my area, BHyve will report rain and therefore not set any smart watering schedule. Specifically I have seen frequently that Smart Watering will have nothing scheduled to water for 2 weeks. I would have assumed that smart watering’s goal would be for at least once a day if no rain is in the forecast.

    Google Weather, Weather Channel, Apple Weather will all report clear skies, but BHyve app will show a rain forecast and not consequently set a smart water session.

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    #77938
    MachineHead
    Participant

    @stephen it appears my issue remains. The weather shown on the calendar is different from what is shown in Aeris or any other source. I had to disable the smart watering and fall back to manual schedule, so I’m not sure if the smart watering would be acting any better.

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