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Community Home › Community › B-Hyve Indoor/Outdoor Timer › Won't accept my logon
I can’t log into my timer. It says my credentials are wrong, but it’s auto-populated and I know they’re correct. When I say I forgot my password and enter my email address, it says it’s not valid. It’s as if I never had an account.
Same for me. Their system must be down or messed up.
Thanks for responding. Glad to know it’s not just on my end.
Same here. Whats going on?
It’s fixed now.
Thank you for reporting the login issues.
Our hosting provider had some power issues and the VM one of our servers runs on lost power and had to be restarted. Shortly after that one of the database mirrors went down which halted things again since things couldn’t be committed, this took a little longer (about an hour) to recover from.
We apologize for the inconvenience and appreciate your patience while we got things back up and running.