Called Customer care – they setup a call back. First girl as i was asking the questions – disconnected, second call back – no one ever said anything, then I was asked to participate in a survey – never spoke to anyone. Third call back – i spoke to a young guy – i was asking him about one of their valves – he told me to call an irrigation specialist. I am a landscape irrigator and told him I have a question about their product. I said I am a landscape irrigator and irrigators don’t use orbit. Little guy hung up on me. There products are crap, their b-hyve panels are the worst panels on the market, and apparently they have the worst customer service as well.