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  • in reply to: Timer turning on by itself and won't turn off #71934
    lcookeii
    Participant

    Josh, many thanks for the follow up.

    I had a significant failure of the unit and customer service replaced it.

    While we had plenty of rain here in the NE over the last 3 weeks and haven’t needed to water, the unit appears to be working fine.

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    in reply to: Timer turning on by itself and won't turn off #5444
    lcookeii
    Participant

    I tried these steps last night. When I connected by bluetooth, I did not get an error message (I have frequently tried to troubleshoot by connecting by bluetooth). I tried cycling the power (no change) and then pulling the battery (no change). About 15 minutes later as I was trying to troubleshoot by running manual watering, the valve shut off.

    I am now not able to control the sprinkler by the app. If I start a manual watering, it starts by showing me the “countdown” timer but the water doesn’t flow and about 45 seconds later the countdown timer just disappears on the app.

    Please help — this is very unreliable.

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