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  • in reply to: Firmware update failed #81642
    tombammann
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    Those who have got the updated iOS (or Android?) app, and your firmware updated, what model faucet and what firmware revision are you now on? I’m on Android, app updated 26th May, Faucet model HT25-0000, Firmware 0041, and it still keeps wanting to update firmware, but failing. “Your firmware update is taking longer than expected”, and never completes. Hub is the v1, BH!-0001, Firmware 0030, no updates available for it.

    in reply to: Firmware update failed #81630
    tombammann
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    Is there a fixed android app yet?

    in reply to: Firmware update failed #81629
    tombammann
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    Hi imabanana, welcome! Now, heed my advice. If you’re within your return period, do it. Buy something else instead. This is the best advice you’ll get all year from anyone. Most of us here still suffering through issues are people that started buying these devices many years ago, slowly bought into it more and more and completed our whole house gardens with these faucet controllers, all on the promise that there were more features coming (such as where they all will behave as a single device, not as individual controllers, so they are supposed to be able to prevent concurrent watering). But the company was sold years ago, and is no longer invest 1 cent in R&D, or feature improvements via firmware. It’s old firmware on old tech.

    in reply to: No Connectivity #81552
    tombammann
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    I think the fact that they deleted the vast knowledgebase of the community forum and replaced it with this forum, which no longer has any Orbit staff helping people, answers your question succinctly. The answer to your question is, nothing is going on with b-hyve. Correct me if I’m wrong, but there has been no active development on the bhyve app for years.

    tombammann
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    Only by setting Watering Restrictions or by setting Preferred Start Time. Orbit lied to customers years ago, saying that they would implement a feature to avoid concurrent watering. Even their staff replied on the forums stating it would happen, and the original packaging said it already does this. But the feature never came, and then this exact forum was 100% wiped and deleted with no notice, presumably to bury the evidence. Some retailers still believe that the devices can be set to avoid concurrent watering as originally advertised years ago.

    It is really sad, I bought more of these devices on the basis of their promises, which never came to fruition. I 100% intend to convert over to another system in due time and no longer recommend them for exactly this reason. Other brands provide smart tap outlets with such functionality so I don’t understand why Orbit can’t provide the same. The ‘hub’ is nothing more than a gateway for each one to access the internet, there really is not interfacing of data exchange between these “smart” devices, they only provide WiFi mesh, that is all.

    in reply to: Water flow rate #81483
    tombammann
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    If your drippers aren’t individually pressure regulated, then the flow rate will wildly vary. Pressure regulated drip heads in drip lines cost more, but are available. The cheaper drip lines will not be individually pressure regulated.

    In the bhyve app, you can only reset the flow rate by doing the “Recalibrate Flow Rate” option, go into Zones, select the zone, and then Recalibrate Flow Rate, and hit the big Test button.

    in reply to: Changing default temp to Celsius #81355
    tombammann
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    In the app, click on My B-Hyve in the lower right corner, then B-Hyve Account, then scroll all the way down, and select Metric.

    tombammann
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    I’m not quite sure hoe to help but this step might be useful as a process of elimination. When using the app on your phone to setup the wifi on the bhyve device, turn off your mobile data, run your phone purely from WiFi. This way you can be sure that the bhyve device can get the WiFi SSID and password from your phone.

    in reply to: Need Product Information to Run a Pilot over the Summer #81333
    tombammann
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    This forum never gets Orbit’s replies. They were many hundreds of posts in the “old forums” from customers that had bought the faucets based on Orbit previously advertising that they will work to make them function as zones. But then that flipped around and now they’re saying they never said that and never will. Then they deleted the old community forums with zero notice to us users. You tell me whether or not that’s to erase all history of the false claims they made to their loyal users? Either way, this is the new community orbit forum they provide for us, where no Orbit support person ever participates in.

    We are well aware that there’s other controllers out there. The issue being that if you’ve already invested in the Orbit system, and just have a little bit more to expand to complete your property, then you may as well stick with the one platform. Unless you do a complete replacement over your installation of course. I think you need something for your homeowners association with some real product support. BHyve seems to be very much in a declining state, as if Orbit was bought out by an investment holding company and they axed feature development many years ago.

    in reply to: Not running on schedule #81297
    tombammann
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    My understanding is that they form a WiFi mesh. Only the hub needs to have good access from your WiFi router or WiFi access point, and then at least one of the bhyve faucets needs to be within range of the bhyve usb hub. Then every other bhyve faucet needs to be within range of at least one other faucet which in turn is within range back to the bhyve hub.

    in reply to: Not running on schedule #81295
    tombammann
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    If it’s working, then you won’t need new batteries – it’ll tell you if low battery power is the issue. You should only have 1 hub for 14 timers. You can have something like 32 timers per hub. If you can load the timer in the app, then there doesn’t seem to be a networking issue. Even if there is a networking issue, the pre-set timer and settings is store in the individual devices, not the app. So you can have the faucet disconnect from the network, and it will still keep on going as per the last schedule sent to the device (someone please feel free to correct me if I’m wrong).

    Which firmware are all your devices on? Which models are they?

    in reply to: Not running on schedule #81293
    tombammann
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    I think if Smart Watering is disabled on each device (definitely double check), there are no weather delays manually set (also double check), firmware is up to date on each faucet (v0041), then try unplugging the USB hub and plugging back in, and removing a battery from each faucet to force it to ‘reboot’. If the problem still persists then you’ve found a new bug. In which case, since it effects yourself and no one else, try and return to the store and get a refund on warranty, because no one here seems to get support from Orbit anymore. I don’t think I’ve ever got any replies from their support of any meaningful substance.

    in reply to: Not running on schedule #81291
    tombammann
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    Is Smart Watering disabled?

    in reply to: B-hyve servers down? #81282
    tombammann
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    Which hubs exactly do you mean? I notice that the Bhyve is working okay for me just now with faucet controllers, but maybe there are different servers in different continents. I have had issues with the app before on android, you can try deleting cache the app in the Apps area, via the android settings area. Under ‘Storage’, there’s a couple options of types of data – user data and cache data, maybe you have to delete both. You could also try rebooting your home router, and unplugging your USB bhyve hub and plugging back in again.

    in reply to: Firmware Version G1 Faucet Time #81277
    tombammann
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    Interesting, I am also just on 0041, with hardware version HT25-0000.

Viewing 15 posts - 1 through 15 (of 20 total)