Community Home Community B-hyve Hose Faucet Firmware update failed Reply To: Firmware update failed

Points: 6
First Time

I have gotten the opposite of joy from customer support. I was told they can’t replace anything because they are having a big firmware issue right now. Not great when you just put in new sod and need to water multiple times a day. Also pissed that I kept getting disconnected from their online chat until their online chat just stopped allowing me to connect to a support agent. Gonna have a fun call with a supervisor tomorrow!