Community Home Community B-hyve Connectivity Issue Miles Away Reply To: Connectivity Issue Miles Away

Points: 5
First Time

Resolved the issue. I contacted a neighbor at the property in question and while on the phone we found that he could not manually program the timer. I assume it was because I was still connected. I was hesitant to delete my account and start over again, so I asked him to remove and reinstall the batteries. That action reset my connection and I was able to then control the unit from 600 miles away. I hope that’s helpful for someone.