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The issue has resolved itself. I was not able to take any action remotely to address this and I did not reach out to Orbit. However, I checked my connectivity last night and the App was showing that I was not connected (yet my router still showed the B-Hyve was connected to the router via WiFi). This morning, I spotted my sprinklers watering the lawn on my webcam so I checked in with the App and found that the “connection error” was gone and I had a green check next to my sprinkler system and it said the connection was good.
What I’m learning is that there are some intermittent and persistent cloud issues between our systems and the App and to simply wait things out and they will take care of themselves.