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I’ve been having this issue for around a month or so.
I’ve split my wifi network, so that there’s a separate 2.4ghz network, as their troubleshooting suggests. Still nothing. Hard reset the B-Hyve and everything.
The app finds about 10 other wifi networks, in surrounding houses I suppose, but not mine. It was all working totally fine for a long time, and then suddenly not.
It’s doing my head in.