Community Home Community B-hyve B-hyve App Device only working through Bluetooth and not wifi

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  • #82229
    Jd19561
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    Hi,

    I have had my smart watering systems for approx 6 weeks and had no issues using the wifi for my scheduled watering.

    Recently this has stopped, I can manually water through wifi however it will not work with my scheduled waterings.

    I have done the following

    Reset my wifi hub several times
    Deleted all of my devices and set them up again
    Tried smart watering setting (doesn’t work)
    Tried advanced watering setting (doesn’t work)
    Changed soil moisture to 0%
    Removed batteries and reset (doesn’t work)

    The app will show my schedule correctly and display the date and time I set to water. When that time comes the app will change from today’s date to tomorrow’s date and not water the lawn.

    I’m out of ideas on how to fix and have spent way too much time on it already

    Any ideas?

    #82230
    ODB
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    Your not the only one having this issue, I went to manually run a station and it failed to run. System is connected to WiFi but station will only work via Bluetooth. When I look on the app at devices and select my device. Down the bottom it states “Device Information Last Server Connected: 24 Dec 2023 at 5:31pm

    Could be a cloud issue ?

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    #82232
    mr_t
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    Same issue for me. Just signed up to mention I’m having the problem. Very frustrating. I’m unsure what is going on, but my last connection to the server was 29th December 8.01pm. I’ve tried different wifi networks as well. Same issue.

    #82233
    pinni1982
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    Make that me too! Cannot get it to connect at all again. I deleted all the devices, retried adding all devices. No luck, appears it cannot connect to the servers at all.

    #82235
    BadBlock
    Participant
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    Same here. The app shows my hub and all tap timers as disconnected, although the LED on the hub appears steady green. Nothing helps (tried rebooting the Router, the hub, updating the wi-fi settings). THe timers can be controlled only via bluetooth.

    #82236
    pinni1982
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    As of now, I can’t even open the app, never loads.

    Apparently now my account doesn’t exist and my registered email address doesn’t link to an account.

    Something seriously wrong with the server.

    #82239
    Jd19561
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    Points: 4
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    PINNI1982 – make sure your not signed up for their beta version app. This happened to me and their beta version doesn’t work.

    #82241
    mr_t
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    Points: 5
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    I just jumped off beta. Every device is showing as disconnected. Not good

    #82247
    BadBlock
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    My devices seem to be online now, but the program, that was scheduled for the morning, didn’t work. 🙁

    #82249
    BadBlock
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    Oh no, they went offline again.

    #82250
    ODB
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    Seems to be working for me again via Home Assistant. Currently topping up my pool.

    #82251
    pinni1982
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    Appears to be up again for me now. Will keep an eye on it.

    #82259
    meganzed
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    I’ve been having this issue for around a month or so.

    I’ve split my wifi network, so that there’s a separate 2.4ghz network, as their troubleshooting suggests. Still nothing. Hard reset the B-Hyve and everything.

    The app finds about 10 other wifi networks, in surrounding houses I suppose, but not mine. It was all working totally fine for a long time, and then suddenly not.

    It’s doing my head in.

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