Community Home Community B-hyve B-hyve App App Crashes When adding Leak Detectors


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  • #82367
    Points: 1

    I have filed a bug report with Orbit (86122605) over a month ago. They have not responded and every time I call to check on it, I have to waste an hour going through the same steps. I have sent them a video on the steps showing the app crash every time. They ignore it and ask me to send it every time I call them. This is just a waste of my time. Their customer service is ridiculous. I ask a question, they put me on hold and ask the tech support team. I would avoid purchasing any products that require their app. I started with their irrigation controller which was pretty solid until they would update the app. It appears they have no quality control on their software. I understand it is difficult to develop software for multi-platforms.

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