Community Home Community B-hyve b-hyve XR no watering history

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  • #81990
    byo
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    App seems to work fine. Created schedules and system appears to be turning sprinklers on and off.

    Issue: My B-hyve -> Watering History graphs show all zones but graphs contain no watering history (“-” for gallons used and “-” for minutes)

    Android app
    – version : 3.0.29
    – build: 1120

    Chatted with support on line on 2023-07-20 and 2023-07-25
    2023-07-20: support told me to reinstall app, reboot phone, reinstall app, logout/login. Nothing worked. Finally, told me they would talk to developers and to call back in two business days. Did not give me a support ticket number.

    2023-07-25: support told me that bhyve support is down and I should try the app later.

    #82022
    Preeb
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    This is a known wide spread issue and Orbit does nothing to fix it. Google it…
    They are wasting your time.
    I’m not even sure they have developers or the ability to solve the many major bugs in their system.
    You get what you pay for I guess.

    #82027
    ruralwater
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    Complain to Husqvarna…they own Orbit. Maybe more responsive?

    #82048
    Legregory55
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    I just purchased my b-hyve and had the same issue. Turns out that this thing works from the app without being connected to Wi-Fi. Make sure you’re connected to your wi-fi and it will work perfectly if it’s anything like mine. Go to your home page on the app and tap the Bluetooth symbol left of the b-hyve icon and you will see where to go from there. I found it accidentally.

    #82050
    byo
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    Nope. Disconnecting from cell and wifi and only using bluetooth still has the same problem. No watering history.

    Thanks for the suggestion!

    #82130
    chriswhite
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    I’ve been having the same issue with watering history. Last year (summer in aus) it seemed to sort itself out but since it started watering again in august I have no watering history. The addition of water shows up on the calendar for zones that have watered under irrigation. But the watering history in the orbit app loses the information and doesn’t report it and The calendar doesn’t show the blue dot to show that smart watering ran on a particular day. Some times the history is there for a day or two but then it loses it. So currently it had lost all of august and September…. Orbit need to fix this.

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