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  • December 30, 2023 at 6:14 pm #82229
    Jd19561
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    Hi,

    I have had my smart watering systems for approx 6 weeks and had no issues using the wifi for my scheduled watering.

    Recently this has stopped, I can manually water through wifi however it will not work with my scheduled waterings.

    I have done the following

    Reset my wifi hub several times
    Deleted all of my devices and set them up again
    Tried smart watering setting (doesn’t work)
    Tried advanced watering setting (doesn’t work)
    Changed soil moisture to 0%
    Removed batteries and reset (doesn’t work)

    The app will show my schedule correctly and display the date and time I set to water. When that time comes the app will change from today’s date to tomorrow’s date and not water the lawn.

    I’m out of ideas on how to fix and have spent way too much time on it already

    Any ideas?

    December 30, 2023 at 11:23 pm #82230
    ODB
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    Your not the only one having this issue, I went to manually run a station and it failed to run. System is connected to WiFi but station will only work via Bluetooth. When I look on the app at devices and select my device. Down the bottom it states “Device Information Last Server Connected: 24 Dec 2023 at 5:31pm

    Could be a cloud issue ?

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    December 30, 2023 at 11:28 pm #82232
    mr_t
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    Same issue for me. Just signed up to mention I’m having the problem. Very frustrating. I’m unsure what is going on, but my last connection to the server was 29th December 8.01pm. I’ve tried different wifi networks as well. Same issue.

    December 31, 2023 at 12:56 am #82233
    pinni1982
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    Make that me too! Cannot get it to connect at all again. I deleted all the devices, retried adding all devices. No luck, appears it cannot connect to the servers at all.

    December 31, 2023 at 1:03 am #82235
    BadBlock
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    Same here. The app shows my hub and all tap timers as disconnected, although the LED on the hub appears steady green. Nothing helps (tried rebooting the Router, the hub, updating the wi-fi settings). THe timers can be controlled only via bluetooth.

    December 31, 2023 at 1:05 am #82236
    pinni1982
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    As of now, I can’t even open the app, never loads.

    Apparently now my account doesn’t exist and my registered email address doesn’t link to an account.

    Something seriously wrong with the server.

    December 31, 2023 at 2:08 am #82239
    Jd19561
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    PINNI1982 – make sure your not signed up for their beta version app. This happened to me and their beta version doesn’t work.

    December 31, 2023 at 2:33 am #82241
    mr_t
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    I just jumped off beta. Every device is showing as disconnected. Not good

    December 31, 2023 at 7:42 pm #82247
    BadBlock
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    My devices seem to be online now, but the program, that was scheduled for the morning, didn’t work. 🙁

    December 31, 2023 at 9:47 pm #82249
    BadBlock
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    Oh no, they went offline again.

    December 31, 2023 at 9:50 pm #82250
    ODB
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    Seems to be working for me again via Home Assistant. Currently topping up my pool.

    January 1, 2024 at 12:23 am #82251
    pinni1982
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    Appears to be up again for me now. Will keep an eye on it.

    January 15, 2024 at 7:32 am #82259
    meganzed
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    I’ve been having this issue for around a month or so.

    I’ve split my wifi network, so that there’s a separate 2.4ghz network, as their troubleshooting suggests. Still nothing. Hard reset the B-Hyve and everything.

    The app finds about 10 other wifi networks, in surrounding houses I suppose, but not mine. It was all working totally fine for a long time, and then suddenly not.

    It’s doing my head in.

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