Community Home Community B-hyve Hose Faucet Gen 1 Hose and Hub working – but not

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  • #82095
    heffneil
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    Hey guys,

    I had changed the batteries in my hose tap timer and nothing has worked properly since. I finally removed everything and added it back in. At this point on the APP on my phone I can see both devices and control them. The problem is that on the my.orbit website I don’t see the hose tap but the wifi hub.I rely on the website to provide my home automation system the number of gallons used when it ran. On the website I can’t see that device and the schedule shows nothing but the app does show the proper schedule. I have removed the devices, removed the account for the online account. Still nothing. I have no idea how to make this ‘go back to normal’

    Any recommendations are appreciated. I have updated all firmware on both devices. I can control it on the phone and it seems to work. I just have no API capabilities. I cam connected via WIFI and the wifi hub re-registered so I am confused.

    #82137
    doenau
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    I have similar issue. In the my.hub portal, only the wifi hub shows in my device list (and says it has 0 stations), but the programs etc are all there.

    #82369
    rap
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    This will continue due to poor internal components that fail right after the warranty expired. Not worth it to continue with Byhve. Starts out good, but always fails. I am moving to another vendor.

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