Community Home Community B-hyve Hose Faucet I have a hub, but can only connect via bluetooth

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  • #81724
    jhenschen
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    I have a hub that I currently use with water sensors, but can only connect the hose faucet timer via Bluetooth. The instruction to fix this say to select the device on the app, scroll to the bottom the the page and select “update wifi settings” but that option doesn’t exist. So, I removed the timer/device and tried to add it again. I turned on the timer, followed the app instructions and it couldn’t find it. Tried a couple more times. Nothing. So I connected it via bluetooth again. What am I missing here?

    #81725
    jhenschen
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    My mistake. If I put the batteries in, run the set up it doesn’t find anything. If I hit the button 5 times it finds it, sets it up and when I select to start using the device, it briefly flashes a notification that my device is offline and the bluetooth connection (searching) pops up. And then the only way I can control it is via bluetooth.

    #81740
    Alcphoto
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    If wifi is 5hz it will not. Swap to 2.4hz.

    #81745
    jhenschen
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    I’ve only tried using the 2.4ghz wifi signal. My hub, which I’ve had for a few years now, works just fine with my water sensors. Well, except one which seems to have recently died. I can check them just fine away from my home. My faucet timer does not work properly.

    #81780
    michael95370
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    I have this issue also. New to B-Hyve. I have a 4-station hose timer and a Gen 2 Hub, both new. The hub connects successfully to my 2.45 GHz wifi network (steady green LED and device shows up on my network scanner).
    The hose timer only connects (via Bluetooth) to my iPhone. I can find nothing that says: (a) whether the hose timer connects via wifi and Bluetooth, or only through Bluetooth, or; (b) how I could determine whether the hose timer has connected to the hub.
    Further, the iPhone/Bluetooth connection isn’t stable. It drops a few minutes after establishment (while keeping the iPhone right next to the controller).
    Finally, I also have the battery charge issue. Fresh AA batteries show as 23% charged.

    I’d appreciate any advice and info. For example, is bluetooth the only connection modality for the hose timer? Thanks.

    #81784
    gkissell
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    Orbit is having issues with the app. Lot of connectivity problems reported.

    Many devices showing off line, cannot register new devices, cannot log into app, etc..

    Problem been ongoing issue for at least three weeks. Doesn’t seem to be any closer to resolution.

    Very frustrating. I have two devices that cannot be used at the moment.

    #81786
    gkissell
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    Which ‘hose faucet timer,’ do you have?

    Water sensor (Gen2 hub:) This hub only works with Device Model Numbers 24511, 24516, 24632, 24537, 24634, 54539, 71000, 71003, and 71005.

    #81787
    ruralwater
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    I’ve had occasional, but not continuous connectivity with Orbit/B-hyve app…which is why I prefer to try to connect and manage with a NON-WEB-BASED system. I use HomeAssistant and it does some of what I like. But the App has been on-and-off. The firmware update to v58 (for a 24634 device and Gen 2 hub) has totally BORKED the management of the battery, which makes it utterly useless when offsite. The App itself is…sort of OK but often has connectivity issues with Orbit (their web/contact systems suck?).

    Meanwhile, as users, in the middle of summer….we are stuck with ineffective and semi-useful systems. So far have seen NO acknowledgement from Orbit that they care in any way, shape of form. I’ve got close to $1,000 CDN invested in their equipment and I am not a happy camper.

    #81792
    jhenschen
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    I have the 21005 faucet timer and the B-hyve® Gen 2.0 Wi-Fi Hub (PN 21027). So my newer hub doesn’t work with the 21005 timer? That’s ridiculous. I never would have bought this had I know that.

    #81804
    gkissell
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    Did you have one device and then purchase the other? Curious how you ended up with incompatible items. Are you able to return the hub and replace with a Gen1 unit? The website is pretty clear what devices the Gen2 hub can control.

    There is talk that the Gen2 hub will (at some point in time,) be compatible with the Gen1 hose tap timers, but no specifics. Or if that ever happens.

    #81806
    jhenschen
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    A while ago there was an ad on Facebook for a 3 pack of water sensors with the hub for $39. Great deal so I bought it. In January, I was looking for an automatic wifi hose/faucet controller for an irrigation system I was planning and saw this. At the time, on Amazon, it didn’t specify that there were different generations of wifi hubs. It just said you needed a b-hyve wifi hub, which I had. I just found an open box controller on ebay for much less money than buying a gen 1 wifi hub, so I bought that instead. I wasn’t going to give Orbit any more of my money.

    #81826
    jhenschen
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    Ok, so now I have a Bhyve XD faucet timer and the 2nd gen hub. The timer will still only connect via bluetooth to my phone. The water sensors still work fine, though. What am I doing wrong?

    #81827
    jhenschen
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    Ok, so now I have a Bhyve XD faucet timer and the 2nd gen hub. The timer will still only connect via bluetooth to my phone. The water sensors still work fine, though. What am I doing wrong? Ok, so I just reset the modem. Re added the XD faucet, moved the hub to within 5ft of the timer and I’ve made some progress. But WTH? It still won’t connect!

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