Community Home Community B-hyve Hose Faucet Manually watering not working on Wifi

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  • #81556
    Axell-B
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    I’m having problems with manually watering. Everything is connected with Wi-Fi perfect, but when i press manually watering, set timer, my device actually starts, but the app gives me an error after 30 seconds and asks me to connect with bluetooth.. when I do that, the timer shows up and i can stop it etc.
    Already did a factory reset on everything, removed devices from account, re-added everything just fine. Problems stays the same.
    Customer care told me to download an APK from google website, which sounds a bit sketchy.

    There is also no watering history to see, programs are just working fine.

    I own the device just since may 15th.

    #81563
    stosselgg
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    I’m having the same problem. I also get a similar error when I try to turn om smart watering, with the added erroe that says I need a hub, but I have a hub.

    #81565
    Axell-B
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    I’m not yet using the smart watering option so cant say anything about that.
    I just found out, if i start manually watering and close the app fully, re-open the app, i can see the time left and stop it.

    #81592
    vmorris
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    I have the same issue the problem is when you connect via WIFI it say your battery is low not able to open the valve. When I connect via Bluetooth I will work. This happen when the sever was down this week.

    #81597
    gquiring
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    I am having the same issue, manual watering times out. This occurred after I did firmware updates on my devices. I use Android with a Pixel 6a. I also removed the app and reinstalled it, no better.

    #83028
    armuk
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    I have this exact issue. Did anyone resolve this??

    #83134
    martaywah
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    Hi,

    I also have this exact issue and took the exact same steps for the same disappointing outcome. Anyone solved this..?

    #83221
    sammutd88
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    Same issue. These just used to work fine, now they are giving all sorts of issues from connectivity to lack of manual watering timers. The app has gone to shit. Is there any support?

    #83305
    WayneR
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    Exactly the same problem here. Cannot water manually – get the error that I have to connect via bluetooth.
    Have removed the device then re-enrolled it
    Connected to WiFi network without issue and full signal
    Same problem persists, cannot water manually – get the error that I have to connect via bluetooth.
    No watering history being recorded
    Scheduled watering is still working but any changes can only be made if connected via bluetooth

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