Community Home Community B-hyve Underground New Wifi on Orbit 57950 Sprinkler Controller

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  • #79424
    graphicspro007
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    Hello,

    I have a new internet provider and I have tried to change the internet settings on my sprinkler controller. I have reset the controller, reset my phone, reset my modem, deleted the app, and nothing seems to work. I have tried installing the controller as a new device and it is not recognized by the app. I have tried manually selecting the Orbit Wifi in settings and going back to the app and that doesn’t work either.

    Has anyone had any of these problems and found a solution?

    Thanks for your help!

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    #79435
    brianpt
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    I have had the EXACT same problem!! Good to know I’m not the only one. Now just to find a solution! I’m about to go out and buy another brand…

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    #79449
    jjknot
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    As long as you have the same network name and password, it should work. Keep in mind that Orbit uses the the 2.4Ghz band and your router should be configured to accept either 2.5Ghz or 5Ghz. Are you using the ISP’s router or your own?

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    #79452
    graphicspro007
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    I deleted my previous setting because it would not connect. I am now at the point of installing a new device for Wifi pairing. When I go to setting on my iphone, and choose the Orbit network, it acts like it is connecting. I go back to the app in the pairing function and press “I’m Connected” and it never goes anywhere. It will not go forward for me to try and select my local wifi network.

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    #79461
    golfer49
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    Having the exact same problem. Ordered a new controller and it would not even power up. Returned for credit with Amazon. Ordered another controller and was suppose to have 3 days ago. Lost in the mail somewhere. Getting very frustrated! Thinking about going with another brand.

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    #79465
    David.L
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    I have the 57946 6 Zone Controller, have had it several years now. I have had it on three different Access Points, through two different routers and as with any WiFi device had to reset/reconfig the Controller (New SSIDs/Subnet/VLAN). It presently is attached to an EAP660 (which Rocks) routing through a pfSense router. No problems except with power outages, the Controller won’t reconnect to the AP unless I power cycle it. What I ended up doing is connect the Controller to a smart plug so I could remotely power cycle it. TIP: Temporarily turn off your 5GHz radio on your AP/Router and only have it connect (upon initial setup) via 2.4GHz to finish the setup, then you can turn your 5GHz radio back on, all is good. Not uncommon with 2.4GHz only devices and SOHO Routers…

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    #79516
    LG Steve
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    One more tip on connecting to WiFi when the device requires the 2.4GHz to be used. Take the device as far away from the router as possible and trying connecting from there. This “trick” is based on the fact that the 5.0GHz does not cover as long distances as the 2.4GHz one does. You can use an app on your smartphone to tell you the signal strength at some distance.

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    #79547
    papalaurent
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    Since I have a new rooter from Comcast same thing happen, now can’t find the Orbit, find the wifi connect and say no wifi or connected but the wifi logo not on very frustrating. also if people try to help we not all have a PHP in IT…..

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