Forum Replies Created

Viewing 1 post (of 1 total)
  • Author
    Posts
  • in reply to: No AC – B-hyve 12 zone suddenly shows No AC #82415
    [email protected]
    Participant
    Points: 3
    First Time
    Up
    -1
    Down
    ::

    I just had the same problem with my 6 station sprinkler controller #57946. “NO AC”. I called Orbit customer support at 800-488-6156 and made a warrantee claim. This was after I tried disconnecting the power for 30 seconds, unplug the ribbon connecter, press reset, replace the battery… They asked me how long I’ve had the unit and I told them I’m not sure but it’s “more than a year”. And Orbit stood behind their product and provided a warrantee discount code where I was able to purchase a replacement online at orbit online.com at no charge. Outstanding product support! I suspect there may be a hidden warrantee with this “NO AC” issue. As some have said, there seems to be a circuit weakness in the 2 diodes that eventually fail after several years. I’m a happy customer!

Viewing 1 post (of 1 total)