How to fix the display on your timer

Here are some steps you can take to resolve the display issues your timer is having.

No Display at all

To address this, we’d first ask that you try plugging something else into the outlet that the B-hyve device is plugged in to. If you’re able to use a radio or alarm clock or some other device in the same outlet, then we know the outlet is working.

If the power outlet is working, then we’d like to try power cycling the B-hyve device. Half of the time, a simple power cycle of the B-hyve device will help you address this issue. To do this, unplug your B-hyve device for 10-15 seconds, and then plug your B-hyve device back in. The device display should come back on.

If your display is still not working, then we’d like you to reset the gray ribbon cable located on the inside of the swing panel of the B-hyve device. To do this, simply unplug the gray ribbon cable from the B-hyve device’s power board, leave it out for about 10-15 seconds, and then plug it back in. When you remove the ribbon cable, grab as close to the connector as possible.

If this still does not work, click here to request a warranty replacement.

Flashing Display

To address this, we’d first ask that you try plugging something else into the outlet that the B-hyve device is plugged in to. If you’re able to use a radio or alarm clock or some other device in the same outlet, then we know the outlet is working.

If the power outlet is working, then we’d like to try power cycling the B-hyve device. Half the time, a simple power cycle of the B-hyve device will help address this issue. To do this, unplug your B-hyve device for 10-15 seconds, and then plug your B-hyve device back in. The B-hyve device display should come back on.

If your display is on but still flashing, then we’d like you to reset the gray ribbon cable located on the inside of the swing panel of the B-hyve device. To do this, simply unplug the gray ribbon cable from the B-hyve device’s power board, leave it out for about 5-10 seconds, and then plug it back in. When unplugging the cable, try to place your fingers as close to the connector as possible.