I understand that water isn’t flowing from the Hose Timer even though a program is running.

To help address this, I’d like you to try removing the battery tray, wait 30 seconds, and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed. This ensures water doesn’t get into the body of the timer.

You’ll also want to try replacing the batteries. These should be replaced at least once a year.

Should you continue to experience this issue, we’d recommend resetting the Hose Timer. To reset the Gen 1 and Gen 2 Hose Timer, press the B-hyve button five times. To reset the XD Hose Timer turn the dial to the off position and press and hold for 5 seconds. In the application, tap the Wi-Fi symbol in the upper left corner of the home screen and then choose the option to connect/control via Bluetooth. While connected via Bluetooth, try a test program before tapping the Bluetooth icon on the top left to switch back to Wi-Fi.

In addition to the above steps, if you have the Hose Timer connected to a sprinkler system, there are a few steps that may help reopen the valve on the timer.

1. Remove everything from the outlet of the hose faucet timer. Leave the timer attached to the faucet
2. Turn the water on and cover the outlet of the timer with your thumb
3. Hold your thumb in place and then turn on the timer manually
4. Once you hear/feel a click, remove your thumb
5. The water should begin spraying out of the outlet, so you may get wet from this

If you have a drip system connected to the Hose Timer, remove a dripper and run the hose timer manually for a few seconds, and then turn it off. The removed dripper will allow more water to flow through the line and relieve some of the pack pressure on the Hose Timer’s valve. If that works, you’ll need to add more emitters to the line in order for it to work with the B-hyve Device.

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Tags: bhyve, connection, HoseTimer, pairing, troubleshooting, valve