In order to receive notifications, your B-have device must be connected to a WiFi connection. Notifications will not be sent while using Bluetooth only or without a working WiFi connection.

If the timer is connected to the WiFi network, you can check the notification settings in the app.

1. From the app’s home page, tap on the My B-hyve icon in the bottom right corner
2. Select Notifications from the list
3. Ensure that Enable Notifications is toggled on
4. Once toggled on, select the specific notifications you would like to receive

If no notifications are coming through after checking the B-hyve app’s notification settings, you will want to check the phone’s settings to ensure the app’s notification permission is enabled.

For iOS users: https://support.apple.com/guide/iphone/change-notification-settings-iph7c3d96bab/ios

For Android users: https://support.google.com/android/answer/9079661?hl=en&ref_topic=7651002#zippy=%2Cturn-notifications-on-or-off-for-certain-apps

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Tags: bhyve, bhyve-app, connection, troubleshooting