In this article, we will help with reconnecting your B-hyve devices once you’ve installed a new router/made any changes to your router settings. For all of our devices except the B-hyve XR, you’ll need to make sure that your new router can broadcast a 2.4 GHz band separate from any 5 GHz network – otherwise, you may have issues getting connected. If you’re using a compatible network, then you’ll want to follow the steps below to connect your B-hyve device to your network.
Please choose your device from the list below for troubleshooting steps on how to connect your timer to your new/updated network.
While doing the steps found in this article, if you run into any issues connecting then we recommend using our OrbitAssist app to help determine what may be causing this issue. Please click here to see the article that explains how to use this service.Back to Support page