Due to the size and weight of most of our Orbit products, we do not have the ability to ship to PO boxes. If you enter a PO box into the shipping address during checking out, the order will go through at that time but will be canceled shortly after and you will have to…Read More »
Tag Archives: Order
You can now cancel an order through our website within the first few hours of processing for any reason and this article will help guide you through that process. Once you have gotten through the checkout process, you will need to either create an account under the same email you used to create the order,…Read More »
If you get a call/chat/email from a delivery driver, or someone who works with our warehouses about dropping off a delivery, then this article will help with directing them to the correct place. IMPORTANT *Do NOT provide the address to them – If they are delivering and aren’t sure where to go, they need to…Read More »
We are unable to change the shipping address and you will need to reach out to the shipping company once it ships to see if the address can be changed. If you need a change before the order is done processing (typically only takes a few hours), you can cancel your order. The steps to…Read More »
If you are looking for an item on Orbitonline.com and see that it is showing out of stock, then there will be an option to sign up for an email letting you know once the product is back in stock. Once you enter your email and check the box to the left of the “I Agree to the…Read More »
Privacy Policy INTRODUCTION Orbit Irrigation Products LLC. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website (http://www.orbitonline.com and subsidiary sites) (our “Website”) and our…Read More »
If you have boughten something from www.orbitonline.com and want an update on the shipping status for your order, then this article will help with that. Click here and we’ll take you to our Shipping page, where you can check out our shipping and ordering policies as well as some additional information. You can also head to support.orbitonline.com and tap…Read More »
Orbit’s store (orbitonline.com) carries a selection of about 400 unique products. To place an order on the Orbit Store, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com or you can browse the different types of products…Read More »
To be exempted from taxes when ordering from Orbit’s store (orbitonline.com), first, contact our Orbit customer care support team by phone at (800) 488-6156 or online at support.orbitonline.com. Once you have reached one of our support agents, let them know that you wish to send us your tax exemption paperwork. Your support agent will be…Read More »
Once you are on orbitonline.com and have an item in the shopping cart, you’ll find a promotion code field on the right side. If you’re taking advantage of a promotion, you can enter a valid promotional code and select “Apply”. Below is a picture of what you should see on the website checkout screen with the Promo…Read More »
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