For our B-hyve devices, In order to use them properly, you need an Android/iOS device that is compatible with them. For iOS We currently support iPhone, iPad and iPod Touch running iOS 13 and above. (Bluetooth 4.0+) For Android Android version 5 and higher. (Bluetooth 4.0+) Smart Watches are not supported at this time Back…Read More »
Category Archives: Public
Notifications will alert you of the following events: a rain delay is set a rain delay is suggested watering has completed there is a freeze warning there has been a timer fault your device has been set to OFF Notifications are set and sent based on the account you are currently logged in to, regardless…Read More »
Swapping your system between Metric and Imperial systems is simple and we will walk through it here! Note: This will apply to all timers on the account, not just a single timer. In the app, go to “My B-hyve” Select “B-hyve Account” Great! Now look for “units” at the bottom of the page Tap either Imperial or Metric and then…Read More »
Do you need to change your password? We can help with that! There are a few different ways you can accomplish this: In the B-hyve App (two ways) On our web portal (techsupport.orbitbhyve.com – this is a beta page) Contact Tech Support at [email protected] and we can change it In the B-hyve App You can do it…Read More »
If you have the B-hyve Indoor/outdoor timer (First GEN model) and you are trying to pair your device using an iOS phone/tablet, then this article will help with getting your timer connected to your home WiFi. First-Time Setup First-Time Setup Make sure the timer is plugged in and powered on. Verify that the Wi-Fi connection…Read More »
If you have the B-hyve Indoor/outdoor timer (First GEN model) and you are trying to pair your device using an Android phone/tablet, then this article will help with getting your timer connected to your home WiFi. First-Time Setup Make sure the timer is plugged in and powered on. Verify that the Wi-Fi connection signal in…Read More »
Orbit’s store (orbitonline.com) carries a selection of about 400 unique products. To place an order on the Orbit Store, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com. If your item is in stock, choose the quantity…Read More »
To be exempted from taxes when ordering from Orbit’s store (orbitonline.com), first, contact our Orbit customer care support team by phone at (800) 488-6156 or online at support.orbitonline.com. Once you have reached one of our support agents, let them know that you wish to send us your tax exemption paperwork. Your support agent will be…Read More »
Once you are on orbitonline.com and have an item in the shopping cart, you’ll find a promotion code field on the right side. If you’re taking advantage of a promotion, you can enter a valid promotional code and select “Apply”. Below is a picture of what you should see on the website checkout screen with the Promo…Read More »
How to place an order To place an order at orbitonline.com, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com. If your item is in stock, choose the quantity you’re interested in and select “Add to Cart.”…Read More »