Category Archives: Public

Which devices are supported? B-hyve

For our B-hyve devices, In order to use them properly, you need an Android/iOS device that is compatible with them. For iOS We currently support iPhone, iPad and iPod Touch running iOS 13 and above. (Bluetooth 4.0+) For Android Android version 5 and higher. (Bluetooth 4.0+) Smart Watches are not supported at this time Back…Read More »

Notifications for rain delays and watering events

Notifications will alert you of the following events: a rain delay is set a rain delay is suggested watering has completed there is a freeze warning there has been a timer fault your device has been set to OFF Notifications are set and sent based on the account you are currently logged in to, regardless…Read More »

I need to change to the Metric System

Swapping your system between Metric and Imperial systems is simple and we will walk through it here! Note: This will apply to all timers on the account, not just a single timer. In the app, go to “My B-hyve” Select “B-hyve Account”   Great! Now look for “units” at the bottom of the page Tap either Imperial or Metric and then…Read More »

B-hyve indoor/outdoor 1st GEN iOS pairing (ABC model)

If you have the B-hyve Indoor/outdoor timer (First GEN model) and you are trying to pair your device using an iOS phone/tablet, then this article will help with getting your timer connected to your home WiFi. First-Time Setup First-Time Setup Make sure the timer is plugged in and powered on. Verify that the Wi-Fi connection…Read More »

B-hyve Indoor/outdoor 1st Gen Android Pairing (ABC model)

If you have the B-hyve Indoor/outdoor timer (First GEN model) and you are trying to pair your device using an Android phone/tablet, then this article will help with getting your timer connected to your home WiFi. First-Time Setup Make sure the timer is plugged in and powered on. Verify that the Wi-Fi connection signal in…Read More »

How to Receive Tax Exemption on Orders

To be exempted from taxes when ordering from Orbit’s store (orbitonline.com), first, contact our Orbit customer care support team by phone at (800) 488-6156 or online at support.orbitonline.com. Once you have reached one of our support agents, let them know that you wish to send us your tax exemption paperwork. Your support agent will be…Read More »

How to Apply a Promotion Code

Once you are on orbitonline.com and have an item in the shopping cart, you’ll find a promotion code field on the right side. If you’re taking advantage of a promotion, you can enter a valid promotional code and select “Apply”. Below is a picture of what you should see on the website checkout screen with the Promo…Read More »

Store FAQ

How to place an order To place an order at orbitonline.com, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com. If your item is in stock, choose the quantity you’re interested in and select “Add to Cart.”…Read More »