Author Archives: josh

What are Orbit’s Shipping Methods

We ship most items using FedEx Standard Ground and USPS standard (for small items only). For larger shipments we use Ground Freight (for orders over 150 lbs). We don’t currently offer an option for expedited shipping. To check the status of an order placed in Orbit’s store (orbitonline.com), click here and search your email address and order…Read More »

How to troubleshoot Leaking / Valve Issues – Hose Timer

This article will show a 2 Outlet Hose Faucet Timer, but these steps will work for any of our hose timers. Leaking/ Will Not Close Troubleshooting Before we get started, here are a couple of very important tips when using and caring for your timer. ***It is important to remember to make sure your Timer…Read More »

How to troubleshoot a timer not operating valves

Here is a guide to troubleshooting your system when the sprinklers aren’t turning on, even though the timer says they’re running. There can be a few different possible causes when this issue occurs. First, we need to be sure the sprinkler wire from the valve(s) is fully inserted in the terminal. You will want to…Read More »

How to troubleshoot nonresponsive buttons

If you’re experiencing an issue with the button(s) not working on your Orbit device, then this article can help with troubleshooting. We’d like to have you try power cycling the Orbit device. Half the time, a simple power cycle of the device will help address this issue. To do this, unplug your device for 10-15…Read More »

Battery Low Signal is always on

If your timer is showing the “Battery Low” symbol all the time, use these steps to troubleshoot the issues. (The Low Battery Symbol should appear near the top right of the screen on the timer, to the left of where the time is displayed) Underground timers and B-hyve Indoor/Outdoor Timer it’s possible you simply have…Read More »

What to do if your Flood Sensor isn’t making a noise

If your Flood Sensor isn’t providing an audio alert when triggered, try these simple steps below. In some cases the pins connecting to the speaker in the Flood Sensor may not be making a good connection and reseating them will help address this issue. 1. Insert a flathead screwdriver into the open slot 2. Turn…Read More »

Hose Faucet Timer not shutting off

To help address a Hose Faucet Timer that won’t shut off, I’d like you to try removing the battery tray, wait 30 seconds and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed from it, to ensure water…Read More »

Hose Faucet Timer not turning on

To help address a hose faucet timer not turning on, I’d like you to try removing the battery tray, wait 30 seconds and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed from it, to ensure water doesn’t…Read More »

This website uses cookies to ensure you get the best experience.