Support – Orbit Community

Product Support
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Download OrbitAssist to troubleshoot WiFi issues:
Apple App Store or Google Play Store.

VideosSee More

How to set up a Traditional Watering program in the B-Hyve App

How to set up a Smart Watering program in the B-Hyve App

Help with programmingSee More

How to program your timer

Programming Basics

What happens to my saved programs if my B-hyve timer goes offline

How to Create a Smart Water Program on Your B-hyve Application

Advanced Programming B-hyve XD

Smart Watering VS WeatherSense Weather Delays

HELP WITH CONNECTIVITYSee More

Resolving Connection Issues

OrbitAssist

B-hyve controllers and 2.4GHz WiFi networks

My Timer is not finding any Wi-Fi Networks

HELP WITH MY DEVICESee More

Valve not turning off

How to troubleshoot a timer not operating valves

My programmed cycles don’t run, but my manual cycles do – B-hyve Indoor/Outdoor

How to troubleshoot No AC error message

B-hyve LED meanings

Warranty replacementSee More

Orbit Warranty and Store Gift Card Use

Our Warranty Policy

What is the warranty period for B-hyve devices?

Do You Have To Register Your Product To Take Advantage Of Warranty?

Account Login Track Order Status

Your Recent OrderSee More

How to Place an Order

How to Receive Tax Exemption on Orders

How to Apply a Promotion Code

Store FAQ

Check Delivery statusSee More

What are Orbit’s Shipping Methods

How To Check Your Delivery Status

Get a rebateSee More

Rebates for B-hyve Devices

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FAQ'sSee More

What are Orbit’s Shipping Methods

International Contacts

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