There are several different B-hyve devices, and not all of them use the same method to factory reset. This article will show you how this is done for each device. Factory resetting is very important when initially pairing your device to the B-hyve app, but it can also assist when you have had any WiFi/Router…Read More »
Tag Archives: FloodSensor
This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to the most relevant article to help identify and solve the problem. If you are saying the following: “I can’t connect to my Hub” “My flood sensors have gone offline” “I’m having…Read More »
If your Flood Sensor isn’t providing an audio alert when triggered, try these simple steps below. In some cases the pins connecting to the speaker in the Flood Sensor may not be making a good connection and reseating them will help address this issue. 1. Insert a flathead screwdriver into the open slot 2. Turn…Read More »
In this article, we will help with reconnecting your B-hyve devices once you’ve installed a new router/made any changes to your router settings. For all of our devices except the B-hyve XR, you’ll need to make sure that your new router can broadcast a 2.4 GHz band separate from any 5 GHz network – otherwise,…Read More »
If you’re getting Flood alerts to your app, but you’re not receiving the audio alerts from the sensor itself, its possible your speaker isn’t making a proper connection. Resetting that connection will typically resolve this issue. 1. Insert a flathead screwdriver into the open slot. 2. Turn the screwdriver 90º to snap open the cover…Read More »
What mobile devices are supported? Android and Apple devices are supported; Android 5.0 and up, iOS 13 and up. Can I use my flood sensor outside? The flood sensor is designed for indoor use only. How close does my flood sensor need to be to the hub? The range can be affected or reduced by…Read More »