Tag Archives: Troubleshooting

How to reconnect the Smart Hose Timer & WiFi Hub to a new router (Or after a change to your router settings)

How to reconnect the Smart Hose Timer & WiFi Hub when changing routers  1. In the app, tap My B-hyve then Devices.   2. Tap on the WiFi Hub then Update WiFi Settings.   3. Your app will look for your hub and automatically connect to it.  4. The Hub will look for available WiFi…Read More »

How to reconnect the B-hyve XR and Indoor Timer to a new router (Or after a change to your router settings)

How to reconnect the B-hyve XR and Indoor Timer when changing routers:  1. In the app, tap My B-hyve then Devices. 2. Tap on the Timer then Update WiFi Settings. 3. The timer will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again. 4….Read More »

How to reconnect the 2nd-Gen Indoor/Outdoor Timer to a new router (Or after you change your router settings)

How to reconnect the 2nd-Gen Indoor/Outdoor Timer when changing routers:  1. In the app, tap My B-hyve then Devices.   2. Tap on the Timer then Update WiFi Settings   3. The B-hyve device will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again….Read More »

How to reconnect the Flood Sensors & WiFi Hub to a new router (Or after a change to your router settings)

How to reconnect the Flood Sensors & WiFi Hub when changing routers:  1. In the app, tap My B-hyve then Devices (if you only have Flood Sensors, My B-hyve may be called Settings).   2. Tap on the WiFi Hub then Update WiFi Settings.    3. Your app will look for your Hub and automatically…Read More »

Water Hammer

Water Hammer (also referred to as hydraulic shock), is caused in water systems either when a tap is turned off quickly, or by fast-acting valves, which suddenly stops the water from moving through the pipes and sets up a shock wave through the water, causing the pipes to vibrate and shudder. This can sometimes sound…Read More »

Rain/Freeze Sensor Troubleshooting

In this article, we will go over some troubleshooting steps for both our wired and our wireless Rain/Freeze Sensors. Hard Wired Rain Sensors When a hard wired sensor is connected to a timer it can be tested on most timers by turning the sprinklers on manually from the timer. Push the “test stem” down that…Read More »

Sprinkler Head Questions and Troubleshooting

How many sprinklers can I have on a zone or station? This is determined by several variables: Static water pressure, service line size, and the flow rate of each head or sprinkler that will be used on each zone. How deep do I bury the gear drives, pop-up impacts, or spring-loaded pop-ups? Install at ground…Read More »

Sprinkler Head Support Videos

If you are looking for help with adjusting your Orbit sprinkler heads, or perhaps some other information then this article should help. Voyager II Saturn III Saturn IV Impact sprinklers Orbit Titan Gear Drive Pop-Up Sprinklers     Devices Covered: 55661, 55461, 55660, 55069, 55079, 55015, 55032 Back to Support pageTags: Maintenance, Sprinkler, Troubleshooting

Orbit Thermostat Troubleshooting

If you are running into any issues while using your Orbit thermostat, then this article has troubleshooting steps for issues we expect to see, and should be able to help. If your thermostat wires are not labeled and you have no way to find out which wire is which, then we recommend contacting an HVAC…Read More »

OrbitAssist

The OrbitAssist App is a troubleshooting tool Orbit has built to help you with your network connectivity and your B-hyve device. To run this test on your home network, You will need to first download the OrbitAssist app on your phone or tablet. We’ve linked the application in the Google Play Store and Apple App…Read More »

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