If you are using one of our products and find yourself needing a warranty replacement, and have questions about how our process works then this article should help with that. To get started on our Warranty process, please click here. That link will take you directly to our warranty website, where you can click on “start warranty…Read More »
Author Archives: josh
The following troubleshooting steps are intended to help with common issues such as: Power Issues WiFi & Bluetooth connectivity Battery Life not reporting correctly The date and time aren’t correct Device is non-responsive WiFi Connectivity issues For any WiFi issues, download and run our OrbitAssist application. This and other crucial steps can be found here. Rebooting…Read More »
In this article, we will go over some troubleshooting steps for both our wired and our wireless Rain/Freeze Sensors. Hard Wired Rain Sensors When a hard wired sensor is connected to a timer it can be tested on most timers by turning the sprinklers on manually from the timer. Push the “test stem” down that…Read More »
If you are running into any issues while using your Orbit thermostat, then this article has troubleshooting steps for issues we expect to see, and should be able to help. If your thermostat wires are not labeled and you have no way to find out which wire is which, then we recommend contacting an HVAC…Read More »
How to reconnect the Smart Hose Timer & WiFi Hub when changing routers 1. In the app, tap My B-hyve then Devices. 2. Tap on the WiFi Hub then Update WiFi Settings. 3. Your app will look for your hub and automatically connect to it. 4. The Hub will look for available WiFi networks to…Read More »
Water Hammer (also referred to as hydraulic shock), is caused in water systems either when a tap is turned off quickly, or by fast-acting valves, which suddenly stops the water from moving through the pipes and sets up a shock wave through the water, causing the pipes to vibrate and shudder. This can sometimes sound…Read More »
How to reconnect the Flood Sensors & WiFi Hub when changing routers: 1. In the app, tap My B-hyve then Devices (if you only have Flood Sensors, My B-hyve may be called Settings). 2. Tap on the WiFi Hub then Update WiFi Settings. 3. Your app will look for your Hub and automatically connect to…Read More »
How to reconnect the 2nd-Gen Indoor/Outdoor Timer when changing routers: 1. In the app, tap My B-hyve then Devices. 2. Tap on the Timer then Update WiFi Settings 3. The B-hyve device will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again. 4….Read More »
How to reconnect the B-hyve XR and Indoor Timer when changing routers: 1. In the app, tap My B-hyve then Devices. 2. Tap on the Timer then Update WiFi Settings. 3. The timer will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again. 4….Read More »
Want to take full advantage of your underground sprinkler timer? This may be the guide for you. What are stations and zones? A station or zone refers to a group of sprinklers attached to the same valve. Your timer will turn on the valve to let water flow to the sprinklers in that zone/station. The…Read More »