How to reconnect the Flood Sensors & WiFi Hub when changing routers: 1. In the app, tap My B-hyve then Devices (if you only have Flood Sensors, My B-hyve may be called Settings). 2. Tap on the WiFi Hub then Update WiFi Settings. 3. Your app will look for your Hub and automatically…Read More »
Tag Archives: Troubleshooting
How to reconnect the 1st-Gen Indoor/Outdoor Timer when changing routers: For iOS: 1. Put your timer into pairing mode by rotating the dial to off and pressing the reset button (located inside the swing panel) for 10-12 seconds. 2. Tap My B-hyve and then Devices. 3. Choose Indoor/Outdoor Timer. 4. You will need to…Read More »
How to reconnect the 2nd-Gen Indoor/Outdoor Timer when changing routers: 1. In the app, tap My B-hyve then Devices. 2. Tap on the Timer then Update WiFi Settings 3. The B-hyve device will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again….Read More »
How to reconnect the B-hyve XR and Indoor Timer when changing routers: 1. In the app, tap My B-hyve then Devices. 2. Tap on the Timer then Update WiFi Settings. 3. The timer will look for available WiFi networks to connect to – If you don’t see your network, tap refresh to try again. 4….Read More »
How to reconnect the Smart Hose Timer & WiFi Hub when changing routers 1. In the app, tap My B-hyve then Devices. 2. Tap on the WiFi Hub then Update WiFi Settings. 3. Your app will look for your hub and automatically connect to it. 4. The Hub will look for available WiFi…Read More »
The following troubleshooting steps are intended to help with common issues such as: WiFi & Bluetooth connectivity Battery Life not reporting correctly The date and time aren’t correct Device is non-responsive Rebooting the B-hyve Device Rebooting your device can help with connectivity issues, as well as any display issues. For underground timers: Unplug it from…Read More »
The OrbitAssist App is a troubleshooting tool Orbit has built to help you with your network connectivity and your B-hyve device. To run this test on your home network, You will need to first download the OrbitAssist app on your phone or tablet. We’ve linked the application in the Google Play Store and Apple App…Read More »
To help address a hose faucet timer not turning on, I’d like you to try removing the battery tray, wait 30 seconds and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed from it, to ensure water doesn’t…Read More »
To help address a Hose Faucet Timer that won’t shut off, I’d like you to try removing the battery tray, wait 30 seconds and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed from it, to ensure water…Read More »
If your Flood Sensor isn’t providing an audio alert when triggered, try these simple steps below. In some cases the pins connecting to the speaker in the Flood Sensor may not be making a good connection and reseating them will help address this issue. 1. Insert a flathead screwdriver into the open slot 2. Turn…Read More »