Tag Archives: Troubleshooting

How to factory reset your B-hyve device

There are several different B-hyve devices, and not all of them use the same method to factory reset. This article will show you how this is done for each device. Factory resetting is very important when initially pairing your device to the B-hyve app, but it can also assist when you have had any WiFi/Router…Read More »

Resolving Connection Issues

This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to the most relevant article to help identify and solve the problem. If you are saying the following: “I can’t connect to Wi-Fi / Bluetooth” “I’ve changed my Internet provider / Router…Read More »

Resolving Frequent disconnections/Intermittent connection issues

This article will go over several scenarios to help find out what connection issue you may be seeing, and then help solve the problem. If you are saying the following: “Every time I leave the property my B-hyve device disconnects” “My B-hyve device keeps dropping the Wi-Fi connection” Good Questions to ask yourself: Does the…Read More »

Reconnecting Flood Sensors and Hub

This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to help identify and solve the problem. If you are saying the following: “I can’t connect to my Hub” “My flood sensors have gone offline” “I’m having trouble pairing with the Hub”…Read More »

Orbit Thermostat Troubleshooting

If you are running into any issues while using your Orbit thermostat, then this article has troubleshooting steps for issues we expect to see, and should be able to help. If your thermostat wires are not labeled and you have no way to find out which wire is which, then we recommend contacting an HVAC…Read More »

Sprinkler Head Support Videos

If you are looking for help with adjusting your Orbit sprinkler heads, or perhaps some other information then this article should help. Voyager II Saturn III Saturn IV Impact sprinklers Orbit Titan Gear Drive Pop-Up Sprinklers     Devices Covered: 55661, 55461, 55660, 55069, 55079, 55015, 55032 Back to Support pageTags: Maintenance, Sprinkler, Troubleshooting

Sprinkler Head Questions and Troubleshooting

How many sprinklers can I have on a zone or station? This is determined by several variables: Static water pressure, service line size, and the flow rate of each head or sprinkler that will be used on each zone. How deep do I bury the gear drives, pop-up impacts, or spring-loaded pop-ups? Install at ground…Read More »

Rain/Freeze Sensor Troubleshooting

In this article, we will go over some troubleshooting steps for both our wired and our wireless Rain/Freeze Sensors. Hard Wired Rain Sensors When a hard wired sensor is connected to a timer it can be tested on most timers by turning the sprinklers on manually from the timer. Push the “test stem” down that…Read More »

Water Hammer

Water Hammer (also referred to as hydraulic shock), is caused in water systems either when a tap is turned off quickly, or by fast-acting valves, which suddenly stops the water from moving through the pipes and sets up a shock wave through the water, causing the pipes to vibrate and shudder. This can sometimes sound…Read More »

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